Advice and solutions for all manner of insurance
Call Us:

01792 650298

Email Us:

enquiry@douglas-insurance.co.uk

About Us

We are a family owned community broker established in June 1953, making us the longest established incorporated insurance broker in the Principality.  We are based in the City of Swansea specialising in the commercial insurance field, serving clients both large and small.

Our founding principles and ethos are based on professionalism, integrity and service, delivered by knowledgeable, approachable and friendly staff, and these principles are the same today as they were when we commenced trading over 60 years ago.

Our objective is to provide a 1st class  professional service whereby our client’s interests are always paramount and to provide objective, impartial and independent advice.  We have a stable compliment of staff with an overall average length of service of 28 years in the insurance industry.

We enjoy a higher than average client retention rate which is testimony to the level of service we deliver to our clients and we still have some clients who have been loyally dealing with us for over 60 years.

Our involvement will continue from providing advice, arranging and servicing your insurance programme through to providing hands on assistance in respect of any claim where we very much become involved in dealing with our clients claims to ensure a swift and satisfactory conclusion.

We only recommend Insurers who have passed our stringent selection process, based on financial strength, generous policy wordings, claims paying ability, service and fair claims handling.  We place cover for our clients with most of UK based insurance companies and on the Lloyd’s of London and London Insurance markets.  We will not recommend an Insurer to our clients unless they satisfy our strict selection criteria, even if they are authorised to trade in the UK and we have never placed our clients with an insurer which has failed.

We are members of the Compass/Westinsure insurance network which is the largest in the UK, with a combined value of premiums from member brokers exceeding £7,000,000.00.    This membership brings products, enhanced policy wordings and rates for our clients which are normally only available through large national brokers.

 

Contractors Insurance
Property Owners: Residential & Commercial
Motor Fleet Insurance
Manufacturers Insurance